Exchanges or Return
Refund and Cancellation Policy
- Sameer Handloom takes pride in offering the finest quality in handwoven Maheshwari Weave and providing truest possible representation of products to you online. However, in an unlikely event that you simply do want to exchange or return the merchandise purchased by you, terms are as follows:
- We only exchange the Material and don’t offer complete returns.
- To place an exchange request, drop us an email at firstname.lastname@example.org within 24hrs of receipt of the product. WhatsApp, SMS or direct message on Instagram will not consider as a viable exchange request.
- Products should be sent back to us within 7 working days.
- Products can be exchanged in case of genuine manufacturing defects; slight imperfections are part of the unique charm of handwoven products and must be deemed acceptable.
- We try to ensure the best portraiture of the color and texture of the product through digital images, however, there is always a chance of slight variation in an online medium. Therefore, No EXCHANGES OR RETURNS ARE OFFERED ON ACCOUNT of VARIATION IN COLOR or personal liking in the product received.
- Request for exchange will be processed after the product has been received by us at the address: Juna Bazar Mominpura Maheshwar 451224 MP.
- Exchange products should be returned to us unused, unworn, folded to their original fold, packaged properly in a saleable condition with tagging intact.
- Shipping and handlings charges are to be borne by the customer and can not be refunded.
- Products purchased under special requests of attached fall, picot, stitched or cut blouse cannot be exchanged.
- Sameer Handloom cannot be held responsible for any damage to a product purchased due to rains, incorrect cleaning and care, and normal wear and tear.
- Product purchases canceled after the product has been invoiced or despatched cannot be entertained. Therefore, all cancellations must be made within 12 hrs of making the purchase.
- All customs and duties for returns and shipping of the exchanged products are to be borne by the customer.
- We reserve the right to refuse the exchange request if the above conditions are not met.